IT Specialist II

In this role, you will install, operate, configure, diagnose, and repair computers, related software, and peripheral equipment. Information Technology Specialists conduct individual and group training sessions and demonstrate how to use computer programs by developing, preparing, and evaluating training program outlines, training manuals, instructions, reference manuals, and other materials. You will also provide training related to computerized applications and conduct quality assurance reviews and the evaluation of existing and new software products. More senior Information Technology Specialists plan and manage large-scale upgrades, coordinate large-scale migration activities, design, install, configure and install data networks, and provide expert technical skills to solve challenging IT issues.

Responsibilities Include:

• Develops, prepares, and evaluates training program outlines, training manuals, instructions, reference manuals, and other materials

• Provides training related to computerized applications

• Supports older technology during transition phases and tests new equipment, software, and technologies for replacement

• Monitors and distributes helpdesk calls and assists with report programming

• Possesses expert-level knowledge of computers and peripheral equipment, including operating systems and basic operations functions, system and memory configurations, and software

• Develops high-level system design diagrams, program design, coding, testing, debugging and documentation

• Conducts quality assurance reviews and the evaluation of existing and new software products

• Installs, operates, configures, diagnoses, and repairs computers, related software, and peripheral equipment

• Monitors activity and components of data communications networks and identifies software and hardware malfunctions

• Determines users’ needs and problems, understands program requirements, and develops effective solutions; prepares documentation materials

• Presents technical concepts and procedures on software

• Establishes rapport quickly and effectively with groups and individuals and maintains effective working relationships

Requirements

- Minimum five (5) years of experience as an IT Specialist.

- Minimum of Bachelor’s Degree in Information Systems, Computer Science, Cybersecurity, Computer Engineering, or related discipline.

- Minimum DOD 8140 / DOD 8570 IAT LEVEL 2

- This positions requires the ability to pass an additional layer of security review

ACTIVE TS/SCI + POLY REQUIRED

Experience can be substituted with the following:

Bachelor’s Degree = One year of experience

Master’s Degree = Two years of experience

Ph.D. = Three years of experience

Location: Fort Meade

No Shift Work

No Travel Required

SPYROS I&T Consulting, LLC is a Service Disabled Veteran Owned Small Business (SDVOSB), headquartered in the Baltimore – Washington corridor, and established to provide unique and exceptional services to our clients in the government and military sectors. SPYROS specializes in providing highly qualified professionals experienced in Computer Network Operations, Signals Intelligence, Technical Training and Certifications, Network Administration and Security, Physical and Personnel Security, and Program Management to fit the specific needs of our clients. We maintain a vast array of capabilities at the nexus of the digital domain and in the intelligence community meeting the demand for highly specialized skills to solve the most difficult problems. As a small company, SPYROS is agile and focused. We provide our clients flexibility and the individual attention necessary to meet rapidly changing requirements and rising challenges. As the digital world and cyber domain continue to gain increasing importance in the intelligence community, SPYROS will continue to leverage the technical expertise of our highly skilled personnel and enable our clients to devise and implement innovative solutions to their emerging challenges.